Frequently asked questions
Here are some common questions about our company.
At Journey to Health, we don’t believe in a one-size-fits-all approach to wellness. What sets us apart is our scientifically backed, technology-driven approach to personalized health. Unlike conventional wellness programs, we integrate Test-Based Nutrition, using cutting-edge blood and scan analyses to tailor solutions to each individual. This ensures that every recommendation is rooted in real data, making it far more effective than generic diets or supplement regimens.
But health is more than just numbers—it's about mind-body balance, resilience, and transformation. As a certified holistic wellness coach, nutrition expert, and brain profiling practitioner, I help my clients not just achieve physical health but also mental clarity and emotional strength. My own journey—from the corporate world to building a thriving business, overcoming personal hardships, and mastering multiple disciplines—gives me a unique, real-world perspective that deeply resonates with those I serve.
Additionally, Journey to Health is not just a business; it's a mission. My goal is to impact one million lives, empowering people with the knowledge, tools, and mindset to take control of their health and live their best lives. I fuse science with lifelong learning, adventure, and community-driven empowerment, ensuring that my clients don’t just get results—they experience a sustainable, enjoyable transformation.
Unlike many competitors, I am also an experienced public speaker, content creator, and thought leader in the wellness space, actively engaging with audiences through talks, workshops, and digital platforms. This allows me to spread health awareness on a larger scale while maintaining deep, personal connections with my clients.
At the core, my business isn’t just about selling a product or service—it’s about changing lives. And that’s what truly sets Journey to Health apart.
At Journey to Health, we specialize in personalized wellness solutions that combine science, technology, and holistic coaching to help you achieve optimal health. Our services are tailored to meet your unique needs and include:
1. Test-Based Nutrition & Health Assessments
🔬 Nutrismart Intolerance Test – Identifies food intolerances and sensitivities that may be affecting digestion, energy levels, and overall well-being.
🩸 Zinzino Balance Test – A comprehensive blood test that measures your Omega-3 and Omega-6 balance, providing insights into inflammation levels, heart health, and cognitive function.
📊 Body Composition & Health Scans – Advanced scans that provide detailed insights into body fat percentage, muscle mass, hydration levels, and metabolic health.
2. Personalized Nutrition & Wellness Coaching
🍏 Custom Meal Planning – Tailored nutrition plans based on your food intolerances, genetic markers, and health goals to support optimal digestion, weight management, and overall vitality.
🧘♀️ Holistic Wellness Coaching – One-on-one coaching that integrates mind-body wellness, stress management, and lifestyle strategies to help you achieve lasting health improvements.
🏋️♀️ Fitness & Metabolic Support – Guidance on exercise, movement, and recovery strategies based on your unique body composition and genetic insights.
3. Corporate & Group Wellness Programs
👩💼 Workplace Wellness Workshops – Educating businesses and teams on nutrition, stress management, and holistic health to enhance productivity and well-being.
💡 Speaking Engagements & Wellness Seminars – Vanessa Botha, founder of Journey to Health, is a sought-after keynote speaker delivering inspirational talks on health, resilience, and personal growth.
🎤 Toastmasters & Public Speaking Coaching – Helping individuals and professionals develop confident communication skills to deliver powerful messages in any setting.
4. Social Media & Content Creation in Wellness
📱 Mental Wellness & Health Content – Engaging, science-backed content on Instagram, Facebook, TikTok, and YouTube to educate and inspire audiences on healthy living.
🎥 Collaborations & Brand Partnerships – Partnering with health-conscious brands to create meaningful, impactful content that promotes wellness solutions.
Why Choose Journey to Health?
✅ Science-backed, personalized approach – No generic solutions—every plan is tailored to YOU.
✅ Holistic & technology-driven insights – Combining cutting-edge health testing with coaching that empowers real change.
✅ Expert guidance – Led by Vanessa Botha, a certified wellness specialist, nutrition expert, brain profiling practitioner, and adventure enthusiast.
Ready to transform your health journey? Contact us today to book a consultation or assessment! 🚀
What is the Difference Between the Intolerance Test and the Geneway DNA Test?
At Journey to Health, we offer an Intolerance Test, which is very different from the DNA Test in terms of purpose, methodology, and outcomes.
1. Intolerance Test (Offered by Journey to Health)
✅ Purpose: Identifies food intolerances and sensitivities that may be causing digestive issues, inflammation, bloating, fatigue, skin conditions, and other chronic symptoms.
✅ How it Works: This test analyzes your body’s immune response to specific foods, detecting IgG-mediated intolerances that can contribute to long-term discomfort and health issues.
✅ Results & Application:
- Provides a personalized list of foods you should avoid or moderate.
- Helps create a customized nutrition plan to improve gut health, digestion, and overall well-being.
- Ideal for people experiencing unexplained health symptoms and looking for immediate, practical dietary adjustments.
2. DNA Test (Genetic Testing)
✅ Purpose: Examines your genetic blueprint to identify predispositions to various health factors, including metabolism, fitness potential, disease risks, and nutrient processing.
✅ How it Works: A DNA sample is collected (usually via saliva or a cheek swab) and analyzed to detect genetic markers related to health, nutrition, and lifestyle factors.
✅ Results & Application:
- Offers insights into how your body responds to different foods, exercise, and supplements based on genetics.
- Helps create a long-term health and lifestyle strategy, including optimizing nutrient intake, fitness routines, and potential disease prevention.
- Ideal for people interested in understanding their genetic predispositions and making lifelong, proactive health decisions.
Key Differences:
Feature | Intolerance Test | DNA Test |
---|---|---|
Focus | Food intolerances & sensitivities | Genetic predispositions |
Method | Measures immune response (IgG) | DNA analysis |
Timeframe | Addresses current food reactions | Long-term genetic insights |
Use Case | Managing food-related symptoms | Understanding genetic health risks |
Actionable Insights | Immediate dietary changes for symptom relief | Personalized lifestyle planning for long-term wellness |
Both tests offer valuable health insights, but they serve different purposes. If you experience digestive discomfort, inflammation, or food-related symptoms, the Intolerance Test can help you pinpoint and eliminate problem foods. If you want to understand your genetic health blueprint, the DNA Test provides a deeper look into your body’s natural tendencies.
Need help deciding which test is right for you? Contact us today to discuss your health goals!
You can reach our customer support team by emailing info@journey2health.co.za, calling +27 (0) 82 645 5848, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.
Privacy Policy
Introduction
At Journey 2 Health ("we," "us," "our"), we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This privacy policy describes how we collect, use, and disclose your personal information in compliance with the Protection of Personal Information Act (POPIA) and in alignment with Meta (WhatsApp) requirements.
1. Personal Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, physical address.
- Identity Information: National ID number, passport number.
- Financial Information: Bank account details, credit card information.
- Technical Information: IP address, browser type, device identifiers, and usage data.
- Communication Information: Any messages or communications you send to us via WhatsApp or other channels.
2. How We Collect Personal Information
We collect personal information:
- Directly from you when you provide it to us.
- Automatically through our website and WhatsApp interactions.
- From third-party sources, where applicable.
3. Use of Personal Information
We use your personal information for the following purposes:
- Service Delivery: To provide, operate, and maintain our services.
- Communication: To contact you regarding our services, respond to inquiries, and send administrative information.
- Marketing: To send you promotional content and updates, subject to your preferences.
- Legal Compliance: To comply with legal obligations and respond to lawful requests from public authorities.
4. Disclosure of Personal Information
We may share your personal information with:
- Service Providers: Third-party service providers who assist us in delivering our services.
- Affiliates: Our affiliated companies for the purposes described in this policy.
- Legal Authorities: Law enforcement or other authorities if required by law or to protect our legal rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
Under POPIA, you have the right to:
- Access your personal information.
- Correct or update your personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
To exercise these rights, please contact us at vanessa@journey2health.co.za.
7. WhatsApp Specific Terms
When you communicate with us via WhatsApp, Meta (WhatsApp) may collect information about you. We encourage you to review WhatsApp’s privacy policy to understand how they handle your information.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
- Email: vanessa@journey2health.co.za
- Phone: 0826455848
- Effective Date: June 25, 2024
Start Your Wellness Journey with TEST-BASED Nutrition at Journey2Health.co.za
At Journey to Health, we believe that one-size-fits-all nutrition doesn’t work—because you are unique, and so are your body’s needs. That’s why we use science-backed, test-based nutrition to create a wellness plan tailored specifically for you.
Our advanced blood food intolerance test helps identify how your body reacts to specific foods, allowing you to make informed dietary choices that can:
✅ Reduce bloating, fatigue, and digestive discomfort
✅ Support gut health and overall well-being
✅ Enhance energy levels and vitality
Whether you’re struggling with unexplained symptoms or simply want to optimize your nutrition, our test gives you the clarity and control you need to feel your best.
Take the first step toward a healthier, happier you—let Journey to Health guide you on a path to lasting wellness.
📍 Book your test today at Journey2Health.co.za!