SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our webshop, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and credit card information.
When you browse our webshop, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our webshop, new products and other updates, as agreed in the terms of the Independent Annique Consultant Agreement.
SECTION 2 – CONSENT
How do you get my consent?
When you sign the Independent Annique Consultant Agreement and/or when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via the contact page, please select “opt out”, which will be adhered to following the termination process as set out in the Journey2Health Agreement, as set out by the Independent Annique Consultant Agreement, I as Independant Annique Consultant have with Annique.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – DATA
Our webshop is independently hosted.
Your data is stored through Journey2Health’s data storage, databases on a secure server behind a firewall.
The website has two main payments methods. The first is as a EFT payment where you will make a payment and send through the proof of payment, together with your order number. The second method is a variety of payment options via the PayFast payment system.
System Security Policy
We under no circumstances keep any data about your bank account detail. When you pay us via EFT (electronic funds transfer) only your bank knows your details – we never see it. We only receive on our statements the amount that you have paid and the reference you’ve used, to tie the payment with the order. If you decide to make use of our PayFast payment gateway option, you will see that you’re moved away from the https://journey2health.co.za website to the PayFast gateway. We never receive your bank information – that is between you and PayFast and your bank. PayFast is the number one payment gateway system in South Africa. You will note that you’re also always under SSL protection here by us, as well as at PayFast.
What is PayFast?
PayFast enables South African businesses of all sizes to accept payments online. PayFast enable easy, secure and instant transfer of money from online buyers to sellers.
PayFast offers Individual, Business or Cause accounts for any type of South African business or NPO no matter the size. Merchants can accept funds from local and international customers from anywhere in the world in ZAR.
A variety of payment methods to suit all your customers: Instant EFT, credit cards, Masterpass, mobicred and debit cards.
PCI DSS Level 1 Service Provider – the highest security level possible
Please do read the full privacy document on the PayFast website, here – this link will take you to the Payfast website in a new window:
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our webshop, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies are small files which are stored on a user’s computer. They are designed to hold a small amount of data specific to a particular user and website, and can be accessed either by the web server or the client computer. This allows the service provider to improve website function, to improve and personalise the marketing experience and to keep accurate records of service usage. We keep track of the following cookies;
- ID of the Session Browser
- Details IP Address of the
- User Date and Time
- Users authentication S
- hopping Cart Summary and other information pertaining to the shopping experience
- Navigation and Menu Bar content pertaining to the User
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our webshop is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at Our Contact Page